If these methods never solve the issue, the earbuds may be faulty. You should return them to us, and We're going to organize for just a replacement promptly.
Move 3: Ensure that the earbuds are In the charging situation when attempting to alter the lights impact.
Step 1: Make sure the charging situation is fully run Which any protective movies are already removed from the earbuds.
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Move 2: Insert the earbud in the charging case and Examine the indicator light-weight. If it illuminates briefly (around one 2nd), the earbud’s battery may very well be absolutely depleted.
Stage three: Should the functionality nonetheless isn’t responding, change the match with the earbuds to ensure They are really securely put within your ear canal.
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Action 3: Open up the case lid to observe the indicator mild. (1) Rapid Blinking: This indicates the earbuds are in pairing mode. Be sure to delete any current entries from a Bluetooth list and afterwards reactivate your gadget's Bluetooth element.
Stage two: Peel off the protective films within the earbuds and place them into the situation to recharge for about 30mins.
Step three: Check out charging the situation with an alternate charger and cable. If the situation nonetheless isn't going to demand, it is achievable that the case by itself is defective. Please ship it to us and set up the replacement right away.
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Stage two: Make sure the ANC is ready to the utmost level. In the application, transfer the slider towards the much appropriate to enhance ANC. Alternatively, double-tap any earbud and keep for space buds three seconds to reset them.
Move 1: Ensure your cellular phone will not be muted or set to your minimal volume. Enhance the cell phone's volume if vital, then modify the earbuds' volume.
Phase three: Try out charging the situation with another charger and cable. If the situation nevertheless isn't going to cost, it can be done that the case by itself is defective. Make sure you mail it to us and arrange the substitute immediately.